Helpful links and information for clients, families, and caregivers in Western Massachusetts.
Information and referral services for older adults in Western Massachusetts.
Visit siteState-level elder care resources, programs, and benefits.
Visit siteSupport, education, and advocacy for those affected by Alzheimer's disease.
Visit siteResearch and resources for family caregivers across the United States.
Visit sitePractical tools, articles, and support for caregivers.
Visit siteEducation, peer support, and advocacy for family caregivers.
Visit siteAnswers to common questions from families in the Holyoke and Springfield area.
We offer Companion Care, Nutrition Support, Personal Care, Medication Reminders, Light Housekeeping, Respite Care for family caregivers, Cognitive Engagement, and Transportation & Errands. All services are non-medical and delivered in the comfort of your loved one's home.
Haven of Heart Homecare serves families throughout Western Massachusetts, including Holyoke, Springfield, Chicopee, Westfield, Northampton, and surrounding communities in Hampden and Hampshire Counties. Contact us to confirm coverage in your area.
Every caregiver undergoes a thorough background check, reference verification, and in-person interview before joining our team. We provide ongoing training in areas such as dementia care, fall prevention, and communication with family members. Our agency is led by a Certified Home Care Executive (CHCE), holding caregivers to the highest professional standard.
The cost of care depends on the number of hours, the type of services, and the frequency of visits. We offer competitive, transparent rates with no hidden fees. While our services are private pay, we can help families explore funding options such as long-term care insurance, veteran's benefits (VA Aid & Attendance), and MassHealth programs. Contact us for a free care consultation and personalized estimate.
Absolutely. We believe that compatibility matters as much as competence. Before care begins, we arrange an introductory meeting between the caregiver, the client, and family members so everyone can feel comfortable and confident. We are happy to make a change if the match is not the right fit.
We understand that care needs can arise unexpectedly — after a hospital discharge, a sudden change in health, or a family emergency. We do our best to accommodate urgent requests and can often begin services within 24–48 hours. Call us at (413) 228-3839 and we will respond promptly.
Getting started is simple. Call us at (413) 228-3839, email info@havenofheart.com, or fill out our online care request form. A care coordinator will reach out within one business day to discuss your needs, answer your questions, and schedule a free in-home consultation.